Associate Director - UVU Online
Salary: $60,284.00 - $80,379.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2503784
Closing: 1/17/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Academic Affairs
Position Announcement
Talented and passionate about higher education? Utah Valley
University has a place just for you! We're looking for an Associate
Director for UVU Online who's ready to help shape the future of
online learning. In this role, you'll strategize, lead projects,
collaborate with incredible teams across the institution, and
ensure our online programs exceed quality standards. If you're an
innovative thinker who loves connecting the dots between student
success and digital learning, we want you on our team. Embrace a
hybrid work environment and make a meaningful impact at one of the
most dynamic universities in the region. Join us and help UVU
students thrive - anywhere, anytime!
The Associate Director performs both leadership and specialist
roles to support the work of UVU Online, including but not limited
to operations, project management, quality control, strategic
planning, communication, and collaboration with stakeholders
(internal and external). This role involves collaboration across
divisions with institutional stakeholders to identify key online
initiatives and optimize systems, processes, and technologies
related to online learning at UVU.
Summary of Responsibilities
- Strategic Planning: Develop and implement
comprehensive strategies to advance online programs in close
collaboration with the Director of UVU Online. This includes
conducting in-depth market analysis to identify emerging trends in
online education and assessing the evolving needs of students,
faculty, and the broader educational landscape. The Associate
Director will work with cross-functional teams to define long-term
goals and objectives, ensuring alignment with the university's
mission, vision, and strategic priorities. The Associate Director
will regularly evaluate and refine strategies based on data
insights, feedback from stakeholders, and performance metrics to
ensure the effectiveness and sustainability of online
programs.
- Project Management: Lead the planning,
execution, and oversight of online program and marketing
initiatives, ensuring projects are completed on time, within scope,
and in alignment with institutional goals. The Associate Director
will coordinate cross-departmental-teams, track project milestones,
and provide consistent communication and updates to stakeholders,
while also ensuring all projects adhere to university policies,
procedures, and practices. The Associate Director will provide
leadership support and guidance to project and marketing teams,
address challenges and facilitate effective collaboration to
achieve project outcomes.
- Stakeholder Collaboration: The Associate
Director will actively engage with both internal and external
stakeholders, including faculty, staff, administrators, and
industry partners, to solicit feedback and foster strategic
partnerships that support university's objectives for online
programs. The Associate Director will utilize various feedback
mechanisms to capture a broad range of perspectives and ensure that
the voices of key stakeholders inform decision-making and
continuous improvement efforts. The Associate Director will
cultivate strong, collaborative relationships that contribute to
the ongoing development and enhancement of online programs.
- Quality Control: The Associate Director will
monitor and assess the effectiveness of systems, processes, and
workflows within UVU Online to ensure high-quality standards and
operational efficiency. The Associate Director will identify areas
for process improvement, implement best practices, and ensure that
all online programs meet or exceed quality standards. The Associate
Director will conduct regular evaluations to maintain the highest
level of service delivery and continuous improvement in all aspects
of online education.
- Performs other job-related duties as assigned
Qualifications / Licenses / Certifications
Graduation from an accredited institution with a bachelor's degree
in a related field with marketing experience, plus a minimum of two
years of directly related experience
OR any
combination of education and experience related to the Summary of
Duties totaling eight years.
Preferred Qualifications
Graduation from an accredited institution with a master's degree,
higher education marketing experience, academic program management
experience, project management experience, plus three years of
progressively responsible relevant professional experience
OR any combination of education and experience
related to the Summary of Duties totaling nine years
Knowledge / Skills / Abilities
- An understanding of online learning and instructional
technology, including current trends, challenges, and
innovations.
- Knowledge of higher education organizations, particularly in
academic support areas.
- Understanding of assessment methods and process analysis.
- Ability to collect, analyze, and report data.
- Understanding faculty, student, and staff roles in delivering
and engaging in effective learning environments; methods to improve
retention and completion rates.
- Knowledge of UVU's demographic profile and fully online
learners' needs and preferences.
- Problem-solving, analytical, and strategic thinking
skills.
- Exceptional organizational, operations, process management,
project management, marketing, and leadership skills.
- Ability to communicate clearly and effectively in both written
and verbal forms.
- A strong ability to consult, communicate, and interact with
others.
- Explicates others' opinions accurately, listens attentively and
actively, and exhibits patience with others.
- Provides the information people need to make accurate
decisions.
- Skill in researching, producing reports, and making
recommendations to guide administrators and other stakeholders'
thinking and decision-making.
- Ability to set objectives and goals for tasks and projects
accurately.
- Ability to manage multiple projects in a fast-paced
environment, establish priorities, and meet deadlines.
- Capable of working under pressure.
- A strong ability to analyze, summarize, and clearly present
data to stakeholders.
- Communicate credibly and diplomatically with people at all
levels of academia, industry, and government, including faculty,
staff, administrators, contractors, consultants, and others
involved.
- Able to research evidence-based practices for the delivery of
online programs.
- Capable of establishing rapport and cultivating meaningful
relationships with students and colleagues.
EEO Statement:
UVU employment decisions are made on the basis of an applicant's
qualifications and ability to perform the job without regard to
race, color, religion, national origin, sex, sexual orientation,
gender identity, gender expression, age (40 and over), disability,
veteran status, pregnancy, childbirth, or pregnancy-related
conditions, genetic information, or other bases protected by
applicable federal, state, or local law.
To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/4777837/associate-director-uvu-onlinejeid-93972ace6d2d25419c0f6991342f6e16