Associate Director - UVU Online

Salary: $60,284.00 - $80,379.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2503784
Closing: 1/17/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Academic Affairs

Position Announcement

Talented and passionate about higher education? Utah Valley University has a place just for you! We're looking for an Associate Director for UVU Online who's ready to help shape the future of online learning. In this role, you'll strategize, lead projects, collaborate with incredible teams across the institution, and ensure our online programs exceed quality standards. If you're an innovative thinker who loves connecting the dots between student success and digital learning, we want you on our team. Embrace a hybrid work environment and make a meaningful impact at one of the most dynamic universities in the region. Join us and help UVU students thrive - anywhere, anytime!

The Associate Director performs both leadership and specialist roles to support the work of UVU Online, including but not limited to operations, project management, quality control, strategic planning, communication, and collaboration with stakeholders (internal and external). This role involves collaboration across divisions with institutional stakeholders to identify key online initiatives and optimize systems, processes, and technologies related to online learning at UVU.

Summary of Responsibilities

Strategic Planning: Develop and implement comprehensive strategies to advance online programs in close collaboration with the Director of UVU Online. This includes conducting in-depth market analysis to identify emerging trends in online education and assessing the evolving needs of students, faculty, and the broader educational landscape. The Associate Director will work with cross-functional teams to define long-term goals and objectives, ensuring alignment with the university's mission, vision, and strategic priorities. The Associate Director will regularly evaluate and refine strategies based on data insights, feedback from stakeholders, and performance metrics to ensure the effectiveness and sustainability of online programs.
Project Management: Lead the planning, execution, and oversight of online program and marketing initiatives, ensuring projects are completed on time, within scope, and in alignment with institutional goals. The Associate Director will coordinate cross-departmental-teams, track project milestones, and provide consistent communication and updates to stakeholders, while also ensuring all projects adhere to university policies, procedures, and practices. The Associate Director will provide leadership support and guidance to project and marketing teams, address challenges and facilitate effective collaboration to achieve project outcomes.
Stakeholder Collaboration: The Associate Director will actively engage with both internal and external stakeholders, including faculty, staff, administrators, and industry partners, to solicit feedback and foster strategic partnerships that support university's objectives for online programs. The Associate Director will utilize various feedback mechanisms to capture a broad range of perspectives and ensure that the voices of key stakeholders inform decision-making and continuous improvement efforts. The Associate Director will cultivate strong, collaborative relationships that contribute to the ongoing development and enhancement of online programs.
Quality Control: The Associate Director will monitor and assess the effectiveness of systems, processes, and workflows within UVU Online to ensure high-quality standards and operational efficiency. The Associate Director will identify areas for process improvement, implement best practices, and ensure that all online programs meet or exceed quality standards. The Associate Director will conduct regular evaluations to maintain the highest level of service delivery and continuous improvement in all aspects of online education.
Performs other job-related duties as assigned

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree in a related field with marketing experience, plus a minimum of two years of directly related experience OR any combination of education and experience related to the Summary of Duties totaling eight years.
Preferred Qualifications
Graduation from an accredited institution with a master's degree, higher education marketing experience, academic program management experience, project management experience, plus three years of progressively responsible relevant professional experience OR any combination of education and experience related to the Summary of Duties totaling nine years

Knowledge / Skills / Abilities

An understanding of online learning and instructional technology, including current trends, challenges, and innovations.
Knowledge of higher education organizations, particularly in academic support areas.
Understanding of assessment methods and process analysis.
Ability to collect, analyze, and report data.
Understanding faculty, student, and staff roles in delivering and engaging in effective learning environments; methods to improve retention and completion rates.
Knowledge of UVU's demographic profile and fully online learners' needs and preferences.
Problem-solving, analytical, and strategic thinking skills.
Exceptional organizational, operations, process management, project management, marketing, and leadership skills.
Ability to communicate clearly and effectively in both written and verbal forms.
A strong ability to consult, communicate, and interact with others.
Explicates others' opinions accurately, listens attentively and actively, and exhibits patience with others.
Provides the information people need to make accurate decisions.
Skill in researching, producing reports, and making recommendations to guide administrators and other stakeholders' thinking and decision-making.
Ability to set objectives and goals for tasks and projects accurately.
Ability to manage multiple projects in a fast-paced environment, establish priorities, and meet deadlines.
Capable of working under pressure.
A strong ability to analyze, summarize, and clearly present data to stakeholders.
Communicate credibly and diplomatically with people at all levels of academia, industry, and government, including faculty, staff, administrators, contractors, consultants, and others involved.
Able to research evidence-based practices for the delivery of online programs.
Capable of establishing rapport and cultivating meaningful relationships with students and colleagues.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/4777837/associate-director-uvu-online

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Utah Valley University

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