The role
The Sport, Exercise and Health Division are seeking an enthusiastic and motivated individual to provide administration support to the Sport, Exercise and Health Division for a one-year fixed term cover period. The successful candidate will have a varied role supporting the administration requirements for a range of divisional programmes but primarily support our customers and colleagues with our Leisure Management systems (Legend and CoursePro). The successful candidate will also provide support for financial procedures relating to systems for example direct debit processing and use of MyERP and project support for colleagues on Airtable.
The successful candidate will play an important role in supporting the income generation for the division through the provision of an excellent experience for our customers and community.
What will you be doing?
This role will be responsible for providing administrative support primarily to the Systems team (including financial system support across the division) but will also to other programmes and services across the division. With significant interactions with our customers, the role will support current users of our services and initial interactions with potential users from our university and the wider Bristol communities. The role requires independence and initiative, working under minimum supervision to enable the effective delivery of our programmes and services.
You will work with staff throughout the division working on key programmes and systems support, specifically:
- Leisure Management system and Airtable platform support. Supporting our users and colleagues on our Legend and CoursePro management systems and Airtable (including our University of Bristol Active APP). This will include solving customer and colleague queries and supporting programme/service analysis through system reporting support and supporting colleagues to undertaken project/ programme management through Airtable.
- Financial systems. The successful candidate will provide support in relation to our financial systems including direct debit processing, failure reporting and oversight of the direct debit automatic communications.
- Programmes and services support. The successful candidate with have the opportunity to provide administration support for a wide range of programmes and services within the division, for example our Sport and Health Team.
You should apply if
You have:
- Experience of working in a busy sport, leisure, Higher Education environment and/or a healthcare or other clinic environment
- Effective and professional communication skills, with a good level of written and verbal skills and a pleasant courteous manner and experience of communicating with a wide range of customers/clients
- Experience of database administration, user support, and monitoring
- Experience of record-keeping and data management, including confidential data
- Excellent organisational skills and high level of confidentiality
- Proficient in Microsoft 365
- Experience of updating websites and work-related use of social media
- Ability to problem solve and make decisions where necessary
Additional information
Contract type: Fixed term until May 2026.
For informal queries about the role, please contact Jo Blackett (Business Development Manager) on jo.blackett@bristol.ac.uk / 0117 455 7704.
This advert will close at 14:59 UK time on Thursday 1st May.
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£27,644 to £31,637 per annum
