Registrar

Chicago State University(CSU),in partnership with the national search firm Scott Healy & Associates, invites applications and nominations for the position of Registrar. The Registrar leads a team responsible for managing student records in compliance with state and federal regulations, FERPA requirements, and AACRAO standards. This role involves collecting, recording, maintaining, and reporting student data, while also providing institutional insights to inform enrollment related strategies, retention efforts, and student success initiatives. The Registrar will drive the adoption and implementation of business processes and technologies to enhance both service quality and operational efficiency.

Job Overview:

Program Management: Develop and oversee a comprehensive program to fulfill the office's mission, ensuring effective function and support for the university.
Staff Leadership: Manage training and performance of professional and support staff within the Registrar's Office.
Budget Oversight: Administer the unit's budget, ensuring resources are allocated appropriately and within financial guidelines.
Policy Development: Create, implement, and interpret policies related to the Registrar's Office and broader university operations.
Professional Expertise: Stay current with developments in the field of higher education administration and provide expert guidance on best practices.
Data Reporting: Generate management reports, conduct data analysis, and provide critical insights for administrative decision-making.
Collaboration: Engage with advisory committees, participate in university-wide committees, and consult with other departments or officials as needed.

Responsibilities:

The Registrar reports to the Vice President of Enrollment Management and collaborates with Admissions, Financial Aid, Academic Affairs, and Student Services to implement school-wide policies and cross-departmental initiatives. The Registrar is expected to:

Provide exceptional customer service to students, faculty, and staff.
Oversee key processes including course management, academic progress tracking, graduation audits, course rostering, room assignments, student record management, curriculum management, catalog production, course evaluations, and the transition to a new student information system.
Develop, implement, and evaluate systems to track data trends and make data-driven recommendations to improve office services and university operations.
Ensure the usability of all systems managed by the Registrar's Office through training programs on topics such as student registration, enrollment, retention, and graduation.
Mentor and manage a team of direct reports to ensure optimal performance and development.

Required Qualifications:

A bachelor's degree and 5-7 years of relevant experience, or an equivalent combination of education and experience.
At least 5 years of progressively responsible professional experience in a registrar's office or related student records office within higher education.
Prior experience as a Registrar, Associate Registrar, or Assistant Registrar is preferred.

Preferred Qualifications:

Doctoral or terminal degree.
In-depth knowledge of federal, state, and accreditation agency rules and regulations as they relate to a Registrar's Office.
Experience working at an institution with non-traditional programs, multiple campuses, and/or online delivery is also preferred.
Experience navigating a student information system, with familiarity in platforms such as Ellucian, Banner, CAPP/Degree Works, Acalog, Curiculog, Ad Astra, and Argos.
Demonstrated experience managing staff.

Knowledge, Skills, & Abilities:

Strong understanding or higher education practices related to registrar functions. including FERPA and other relevant federal and state policies.
Direct experience with electronic student record management systems.
Proficiency in MS Word, Excel, and A record management systems.
Excellent problem-solving, organizational, and analytical skills.
Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders, including administrators, faculty, students, and staff.
Ability to engage in strategic planning and continuous improvement efforts, enhancing the efficiency and effectiveness of office operations.

About Chicago State University:

Chicago State University, founded in 1867, is the oldest public university in the Chicago Metropolitan area. CSU is known for its impressive landscape, sitting on 161 wooded acres featuring large tracts of open space and beautiful trees. The campus is located near the recently-renovated CTA 95th Street station, as well as other transit systems that all provide commuter students, faculty and staff convenient access to the campus. The University’s five colleges—Health Sciences, Arts and Sciences, Business, Education and Pharmacy—offer various undergraduate, graduate, and professional degree-granting programs. The University also provides the greater South Side Chicago community with a multitude of athletic, cultural, educational and recreational activities.

About the Community:

Chicago is one of the largest cities in the U.S. with approximately 2.7 million residents, and is seated on the southwestern shore of Lake Michigan, the 5th largest body of fresh water in the world. Chicago's extensive parklands and 28 miles of lakefront attract an estimated 86 million visitors annually. As a multicultural city that thrives on the harmony and diversity of its neighborhoods, Chicago today embodies the values of America's heartland-integrity, hard work and community and reflects the ideals in the social fabric of its 77 distinct neighborhoods. Chicago is a leader in reforming public schools, enhancing public safety and security initiatives, providing affordable housing in attractive and economically sound communities, ensuring accessibility for all, and fostering, social, economic, and environmental sustainability.

Chicago is recognized across the United States as a very passionate place. The city is home to eight major league sports teams, more than 200 theatres, 250 live music venues, and 200 professional dance companies, as well as over 7,300 restaurants and 160 breweries in the Chicagoland area. In Chicago you will also find 59 historic districts and hundreds of historic landmarks, and the city hosts more than 70 music festivals, 36 parades, and over 40 film festivals annually.

Application and Nomination Process:

All correspondence relating to the position of Registrar at Chicago State University should be directed in confidence to the University’s executive search consultant:

Adam W. Barrett, Associate Vice President

Scott Healy & Associates

adam@scotthealy.com

A complete application should include the following:

Cover Letter outlining your interest and qualifications for the position;
Updated CV;
Three (3) professional references with contact information, title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without written permission from the candidate.)

Applications received by February 3, 2025, will receive priority consideration. The search will remain open until the position is filled.

Salary: $90,000-$95,000 per year.

Chicago State University supports the principles of equal opportunity and diversity in employment and education. The University seeks to ensure that no person will encounter discrimination in employment or education on the basis of age, color, disability, sex, national origin, race, religion, sexual orientation, or veteran' s status. This policy is applicable to both the employment practices and administration of programs and activities within the University. It is the policy of the University that no person shall be excluded from the participation in, be denied the benefits of, or in any way be subject to discrimination in any program or activity at the University.

Chicago State University applies this commitment to all employment and educational practices, including but not limited to, recruitment of staff and students, admissions, hiring and training procedures, advancement and retention policies, and curriculum/course materials. More specifically, Chicago State University is committed to diversification of all its internal divisions by race and gender. This commitment stems not only from legal and moral considerations, but also from a conviction that an institution of higher learning is enriched by the presence of diversity and that narrow cultural biases serve to limit rather than enhance the teaching, research, and service functions which are the hallmarks of Chicago State Universities mission.

Chicago State University

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Registrar